A collective of individuals who inspire and grow with their evolving style and values. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. If you, as the seller, agree to the refund, then you will give the refund to the customer. This makes it sound like they've probably deleted their paypal account too? Possibility 3: Buyer internationally cancelled the payment Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). But when Ms Strike logged back in, she was shocked by what she found. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. However, make sure that all your sales are sent with tracking. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Does anybody know if I will get my 90 back? Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . It should have no effect on the deliverability of your packages. They are inclusive, diverse, progressive and creative. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Make sure your clothing is the focal point of the picture by keeping the . However, the buyer must have a solid reason to request a refund. 28 days Alternatively, you can avoid counter service altogether. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. If you need tips with a step-by-step guide, check out our post below. Depop limited fee charge got declined what now? : r/Depop Is it likely that I'll win my money back without the screenshots attached? This content may be old or outdated. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. It all hangs on whether paypal agree that the transaction was unauthorised. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Apr-22-2015 12:43 PM. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Purging Old Clothes? While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. This may result in giving a refund to the buyer. New Community Member. But I don't have any money in my PayPal either, just the pending payment from the sale. Advice, staff picks, mythbusting, and more. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Also they're charging me for shipping even if I put buyer pays for shipping? Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. "The fact that this has been going on for monthsis unacceptable. When finished, tap on Post listing. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Sydny Sky, Depop seller, phone interview, October 28, 2020. Sky warns: "Don't let your photo be more distracting than the product you're selling.". Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Good to know it's normal doe. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. It's a pain, I hate PayPal payments. This happens to me sporadically throughout the year. Wirecutter is the product recommendation service from The New York Times. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. A listing page is where the customers view a product. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. can someone explain why I was charged $13? FAQs will be removed. Also remember, PayPal fees! I am a bot, and this action was performed automatically. The phone did not arrive after 2 days even though the seller said they'd send it next day . Read about our approach to external linking. So, to avoid refunds, always describe your items fully in your product description. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It focuses on music, fashion, art mental health, and sustainability, Short said. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. You will need to make sure that all account details that Paypal asks for are verified. Can anyone help me? The item I sold was 30$ and they taken 13$ out of the sale lol. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. They are entrepreneurs, pushing fashion forward in so many different ways. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. This content may be old or outdated. One was charged 0.06 more than the other for the fee. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Solved: Scammed through Depop - PayPal Community BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. However, shipping with Depop can be expensive. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. When it comes to print-on-demand service providers, we recommend Printful and Printify. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Let us help you. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free.
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