By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. Masks are required on flights and airport. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Whats included in the all-inclusive package. Check-in time is from 3 pm onwards, while check-out is at 12 pm. The staff knew exactly what we needed and got the job done. Taxes and fees that are shown are estimates only. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. The atmosphere in Las Olas was also buzzing, which always adds to the experience. Are any cleaning services offered at Excellence Riviera Cancun? This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. Its a really strong drink offering. A. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. And here is the next complaint in our review. The service was incredible but I assume you'll get that at any of the excellence collection resorts. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels Its between the areas of Playa Del Carmen and Cancun town. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. These are usually put up throughout the resort and be sure to ask in the spa if not. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. So if you like to be close to the hustle and bustle this is the option for you. Are there opportunities to exercise at Excellence Riviera Cancun? There are six main pools in the resort and a number of jacuzzis dotted throughout as well. Please, receive our warmest regards from The Excellence Collection. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. The resort is beautiful and so well maintained. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. Whatever choices you might want, you will have it when you are here. Excellence Riviera Cancun. When we stayed there in the rooms there were 4 bottles of spirits. Federal 307 Chet-Pto. All the restaurants are very average. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. I would certainly recommend this resort. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. COVID Safety: We are vaccinated, so felt safe traveling. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. The entire staff at the resort wore masks the entire time. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. I'm looking for some suggestions of places to play, and the. Wedding planners, along with wedding packages and honeymoon packages are available. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. A couple of the restaurants are adult only as well. Please, receive our warmest regards from The Excellence Collection. All of this was done outside what I consider normal business hours. - Dinner: Food and service is great everywhere like always. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. There is a golf course located right next to the resort. We recommend going around an hour before the tour commences to get on the tour. the food was lacking flavor and again overcooked. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. Cancun. Q. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. The other pools were pretty much the same temperature as the air around us. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Spa is really good as well. But opting out of some of these cookies may have an effect on your browsing experience. All the house wine is the same at every bar and restaurant and it's really bad. We did not do the Preferred Club this time, but have. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The staff was absolutely incredible. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. We were not ashamed to take any unsupervised float we found if we needed it. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. Because the ocean was not appealing, the pool areas were packed. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. A traditional French-style eatery serves up some really well-done dishes. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. See more questions & answers about this hotel from the Tripadvisor community. The focus is on keeping you safe. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. The poolside food options are pizza and cheeseburgers. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. They were waiting with a very comfortable luxury SUV for us outside the airport. For this trip, we got a spa view swim out. The staff speaks multiple languages, including English and Spanish. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Many people bring their own insulated drinks with built in straws. The Excellence Riviera Cancun is a strong offering. The airport/airlines recommend an App like VERIFLY to upload your results. There were plenty of activities you could enjoy or be a part of. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. Bottles of spirits are also included in your room. Offers; Suites; Deluxe Airport Transfers; Resort Map; . 11/10 rating. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. For more on the Excellence Playa Mujeres, check out our review here. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. I never waited more than a moment for one of them to serve me. Also, the water was way too warm for almost all the pools. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. Be prepared to pay for the experience though. We had the very best time at this resort. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. Review collected in partnership with this hotel. They absolutely did their best to clean it each and everyday. The club lounge is basically a private bar/restaurant area that is open all throughout the day. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. The front desk asked for the number and informed us they would call for us. At check-in the agent will give you a health questionnaire. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. We managed to make it to the ocean once but it took a little liquid courage to do so. The front desk already had our test scheduled based on our departure time when we checked in. Plus, makeup and hairstyling for the bride. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. The customer service was unmatched. We at InspoVacay prefer a more condensed offering. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Having stayed in the slate of resorts that the Excellence group has in this region. Please, receive our warmest regards from The Excellence Collection. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. Package deal Contact accommodation for availability. This wine tastes bad. They were waiting with a very comfortable luxury SUV for us outside the airport. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. This is how each of our Cancun and Riviera Maya resorts did in 2022. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The commute from the resort to the airport also took over an hour due to traffic. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. The french Chez Isabelle is supposed to be their nicest restaurant but. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi Cleaning round the clock. Every day, fresh fruit in our room, small snacks at night. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. This category only includes cookies that ensures basic functionalities and security features of the website. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. It was a bit stinky at times though. Fun and tasty. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. Please, receive our warmest regards from The Excellence Collection. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ If you want a specific liquor, just request it. Repeat already booked! Prepare by getting your name on the books and grabbing a drink, or two. They do advise that you ring before your trip to check availability. Contact us for more information and details about the packages and options available. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). Prices are the average nightly price provided by our partners and may not include all taxes and fees. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. Other than requiring masks the Cancun airport was operating like it always has. . We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. setting in the Riviera Maya, set along Mexico's Caribbean coast. Always an amazing time - friendly and helpful staff, great location and food. They were waiting with a very comfortable luxury SUV for us outside the airport. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Which popular attractions are close to Excellence Riviera Cancun? However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. We estimate they took away about 25% of the pool chairs and restaurant seats. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. Visit hotel website. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. The grounds are gorgeous. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. Excellence Club benefits: The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. The Mahi Mahi Skewer on the lunch menu was top class. Again, this service differentiated the Excellence and made the experience incredible. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The resort was impeccably clean. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Airport - Arrival was quick and easy. The staff here were very good and the service was seamless, but the food definitely was a letdown. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. With the Excellence club, you definitely do get a little more privacy. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. As the water is pretty choppy. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. 2 Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Unfortunately it makes enjoying frozen drinks a little bit of a problem. The resort has everything you could imagine for a relaxing getaway. Please, receive our warmest regards from The Excellence Collection. The resort is right beside the beach town of Puerto Morelos. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The main steakhouse in the resort was pretty underwhelmed by this offering. They were so attentive and we had so much fun dancing and doing activities with them. Lastly, bring lots of smaller bills for tips! This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. Already have reservations to return again. If seafood is your thing then this is the restaurant for you. We actually never ran out of anything. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. They made our stay so much more special. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Does Excellence Riviera Cancun have airport transportation? Excellence Riviera Cancun: Top Notch. The bartenders are great and fast. Tripadvisor performs checks on reviews. I would highly recommend this resort to anyone! Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. Taxes and fees that are shown are estimates only. The service, the food, and the atmosphere around the resort were top quality. The cuisine has so much variety, the drinks are made to the standard you expect. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. Share. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. So, if you value privacy the Excellence club might be for you. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. While these areas wont be completely private there are definitely a lot fewer people in these areas. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. The entire staff at the resort wore masks the entire time. Prices are the average nightly price provided by our partners and may not include all taxes and fees. florida man april 8, 2005, tosti elote ingredients,
John Ritter Family, Please Find Attached Email Correspondence, Lake Jocassee Alligators, Tristan Harris Wife, Articles I