Plans can . Continuer sur 950 mtres. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Its all a fan needs, all in one app. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. App not working? Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. Tickets never arrived (not the first time this has happened with me). On the day of event I reached them at last at mid day and they said they will look into it and get back to me. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Tickets from one order are there, the other order isnt and I havent received two emails either. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. These tickets were EXPENSIVE and a gift for my teen for her birthday. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). find great events near you, buy 100% official tickets, sell your seats if you Not true! I can log in to the account on desktop, but not the app. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. Is it my iphone? The tickets were $300 too. Please answer. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. I was not aware I had already completed my purchase and was charged $181. What a waste. Please advise as I need to access my tickets on my phone. All of this because we were linked to LAST YEARS tickets! Then I received 2 notifications from my bank for 2 separate large transactions. Have no fear, theres a link in the email where I can view the completed transfer. Mappy donne les informations utiles pour votre itinraire de. Too bad it makes you give AXSTickets at least one star on the review. I needed an account. I can see my tickets, but I don't see a way to print them. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Were you able to fix it? I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. What fees are there when buying tickets? Eventually I had to go through my credit card company to dispute the payment for tickets. have 5 more performances that I cannot list. I assume the meet and greet is after. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. SOLD TICKETS VIA AXS. Also, it is not loading any events. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Two of the ticket were bought together and the other was bought separately. I followed the directions of creating a AXS account via the email address that they sent me the email. Still don't see your tickets? Once there, it was another 40 minute wait (missing one band), before they could get in! I buy tickets on other companies and never have problems like this. Copyright 2023 Apple Inc. All rights reserved. DO NOT USE THIS COMPANY! Even just a lil tickets under revision or similar would be fine. So basically quit your job if you want to enquire about your ticket. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. What is the deal with this thing? I figured this out all on my own no thanks to their support team. called the support number and held from 20 minutes to hr and 20 minute. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. Extremely disappointed. I had to try get them on chat again and never got to talk to anyone. What no Maybe try selling them somewhere else then transferring them? When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I will not be using AXSTickets again, its not worth it. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Your real card info stays hidden. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Please fix this and I hope there is no other fans that will experience the same thing as me. Official Tickets and Your Source for Live Entertainment | AXS.com What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Extremely frustrating. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! In the future, I would definitely try not to use AXS for ticket purchases. This is the second time I had to deal with AXS and both times I had bad experience. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. Plans can change. No. I got in touch with AXS and the woman I spoke to assured me that everything's alright. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Apparently lots of people are having problems with the App. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! If you have just bought your tickets and aren't seeing them in your account, hang tight! This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Apparently only 2 people actually made it to the meet and greet that day. Two thumbs down. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. NOTHING. LTE/3G/2G (auto connect). The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Front row or on the aisle? If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Alex P. is a great addition to our team. Can you acces their web page though? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please fix. Make sure you have the latest version of the AXS app. Get The Big To-Do. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Their customer service is horrible. Boooooo Axs. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I can't access purchasing tickets either on my desktop or phone. Very disappointed. Sent to voicemail every time, no calls back. Have had a variety of other problems in the past, particularly with tickets not displaying. Tap for tickets to see the artists and teams you love. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. So naturally I assumed the ad closed my window browser and did not complete my purchase. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. My axs app on my iphone is not working. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. - AXS Help Centre What do I do if I have not received my tickets in the post? ~VP, Contact Center. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. AXS shit the bed big time. BUY THE PERFECT do not use AXSTickets to sell tickets. could not the sell tad was not lit up. BUY THE PERFECT TICKETSFront row or on the aisle? I logged into the website and it still said the same thing. Same here, I've logged in and My Events is empty. they couldnt figure it out and he had to leave for the show. Their customer service is horrible. They hold your money forever if there is any issue with your event or if you sold your tickets. They show up on website though. However in my app it still shows that I have two tickets. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. I rather print out my tickets or use primary ticket apps. How do I get a pre-sale password? It just says the "Please visit out help page" message. Even the emails disappeared. cant go, and more. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. Prendre un ticket (Page La Barque) 2,7 km. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Their website did not inform me I would be charged $25 for this service. So far, my experience has been seamless. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Slow to respond and when they do it has nothing to do with the issue expressed to them. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Purchased tickets in October of 2021. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. Ticket . I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. I add tickets to my cart but when I go to check out it says my cart is empty. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. It seems like nothing on AXSTickets worked! You need a connection to download your tickets to the app. I shall try that on Monday after the show. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? Tix are for mobile, so not sure what to do. I have deleted the app from my iphone and re-downloaded it with the same result. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Where are my tickets? First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Privacy Policy. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Published by AXS on 2023-02-21. They didn't show up and disappear though so I don't know if this is this same issue. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . USE TICKETS WITH THE APPNo paper required. Ugh! Wondering if they took them off to change dates. So if you find that your tickets have disappeared it seems there's no need to worry. I am so sad and frustrated. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. 1x ticket, 75 face price. Create an account to follow your favorite communities and start taking part in conversations. AXSTickets is one of the most frustrating things I have ever experienced. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Ordered tickets from stubhub was told they'd be in my Axs Account. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. If so, how? AXS App: Selling Tickets Share Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I have changed my password. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. This was after spending quite a bit of time talking on the phone with customer service before we left home! This Clears both data and cache. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Press question mark to learn the rest of the keyboard shortcuts. Some issues cannot be easily resolved through online tutorials or self help. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. What is a Pre-sale? Has anyone else had this problem? Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Press J to jump to the feed. find great events near you, buy 100% official tickets, sell your seats if you. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. So I emailed their support team and I havent revived a response. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. I got to the event, having paid for 10 tickets, and the etickets didnt work. I can't even get into the the app on my phone. I have a problem with AXS Tickets Are you having issues? Official Tickets and Your Source for Live Entertainment | AXS.com I have reinstalled the app to see if it was an error in an update. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. . NOTHING. Also, it makes no difference if you use AXSTickets or the website. I logged into AXSTickets and saw the tickets. I will do everything I can to NOT buy tickets from AXS in the future. I also purchase tickets insurance with no email confirmation!! I had to get on my phone. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Don't know why it won't work. AXSTickets communications are confusing. Our 2022 Transparency Report has landed I never heard back! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. avoid getting your tickets via this app at all costs! Wondering if they took them off to change dates. Worst customer service YET again! Tap for tickets to see the artists and teams you love. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. My email was missing a . No content will load on the Iphone App. I dont know if it had deleted my tickets or if its a glitch but I dont know. They gave me a # that wasnt even verifiable. And the pending charges. AXS site or mobile wont let me sign in for refund. and our We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. This update includes performance improvements and bug fixes. I was happy and excited. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. My AXS app doesn't let me access my account so i hope they fix the issues. What does face value mean? Same here! In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Press J to jump to the feed. Now, tell me why this is happening. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. click "Force Stop". Thank you. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. Damn thats really smart Im gonna do that from now on. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. This also did not work. Second, AXSTickets doesnt have a history of the event. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I mean, what for? I never write negative reviews but this is the worst app I have ever tried to use. My show is on Friday and I so wish I was able to go. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. There is no error indicated but I am unable to complete purchase. I tried buying tickets on the website, got an error with payment. I will be disputing this charge with my bank. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Save your emailed tickets.
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