UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. Copyright 2021 by Sukhinder Singh Cassidy. In 2015, eBay enabled $82 billion of gross merchandise volume. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. StubHub's Field Operations To subscribe, click on the button below and copy the URL into an RSS reader. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. StubHub corporate office address : StubHub In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. stubhub inc. Contact Us - Questions or Comments / Quicklees Fax Number: 1 Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. We use cookies to make wikiHow great. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. StubHub gets a lot activity from users on Facebook than it does on Twitter. In 2018 and 2019, eBay faced mounting pressure from shareholders. Will His AI Plans Be Any Different? StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Founded in 2,000 and with presence in over 40 Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. StubHub is an eBay company (EBAY). It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. Enjoying This Built In Excerpt? Sign up for News Alerts to receive occasional emails about eBay corporate announcements. 3 if you sold tickets already and have an issue. If you buy through links on our site, we may earn a commission. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Find startup jobs, tech news and events. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Search through past posts using the search bar at the top of the forum page. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Somehow, Id have to navigate us through it. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. In February of 2020, we sold StubHub for $4 billion. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. 2 if you have questions about buying tickets. How to Contact StubHub: Customer Service for Buyers and Sellers In March, the entertainment industry crashed. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. Then came the coconut, an event none of us could have predicted. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. StubHub Corporate Company Profile | Management and We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. 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StubHub - Buy & Sell Concert, Sport & Theatre Tickets It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. contact StubHub Buy sports, concert and theater tickets on StubHub! Published and reprinted by permission of Houghton Mifflin Harcourt. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. form" and let us know how we can help you. At StubHub, our mission is simple: help fans find fun. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. StubHub Corporate StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. This article was co-authored by wikiHow staff writer, Eric McClure. Buy sports, concert and theatre tickets on StubHub! Joel Santirso Senior Product Manager. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Jeff Zwelling TBD. All rights reserved. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Terms of the deal are not being disclosed. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Londons Investment Appeal Is Unraveling as Arm Heads to the US, UN report: Modern weapons being smuggled to Haiti from US, British Parents Turn to Home Equity to Help Young Buy Property, Japanese Unions Seek Biggest Pay Rise in 25 Years for Workers, Sorry, Fed, Most US Mortgage Rates Were Locked In During Pandemic Lows, Federal Grants Aim to Reconnect Communities Divided by Highways, Amazon Is Closing Its Cashierless Stores in NYC, San Francisco and Seattle, China E-Commerce Giant JD Set for $1.4 Billion Discount Spree, In Blacklisting Inspur, US Targets Partner Used by Intel and IBM, OpenAI Rival Stable Diffusion Maker Seeks to Raise Funds at $4 Billion Valuation, Between Rounds of Golf, Trumps Searching for the Perfect DeSantis Diss, Your Saturday UK Briefing: Sunak Chalks Up a Win as the Budget Looms, Harrods Shrugs Off Recession Fears as Rich Get Richer, FT Says, Wealthy NYC Family Feuds Over $258 Million Madison Avenue Sale, Tom Sizemore, 'Saving Private Ryan' Actor, Dies at 61, The Exhibit Reality TV Show PittingArtist Against ArtistIs No Masterpiece. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. We'll do our best to get back to you in the next 24 hours. WebNYC Flagship Office - Stubhub. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. StubHub was a brand I knew and loved. Corporate Phone Number: 1-415-222-8400. Personally, though, I found it disappointing. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Within nine months of my arrival at StubHub, thats exactly what happened. Contacting StubHub While StubHub does not offer live chat, they do have a phone We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. I live in Singapore where the StubHub app is not avail. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. In this regard I was right; but major unforeseen risks would also unfold on my journey. StubHub To provide a deeper support system beyond grants, we lend our StubHub The transaction, subject to customary closing conditions, is expected to close in mid-2016. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Choose Possibility: Take Risks and Thrive (Even When You Fail). For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Its possible that someone with an identical problem has posted for help before. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. StubHub How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader.