KT16 0QA, In Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they Most people told us that they were satisfied with the care and treatment provided. Take a left onto Farnham Rd/A31 and the hospital will be on the right. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. 5 November 2013, Inspection Report published 12 January 2012 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published Larches | AccessAble The ramp/slope is located in front of the entrance. Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. There is not a road to cross between the car park and the entrance. RG45 7EG. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. We help people who use drugs or alcohol either problematically or dependently and those who may need opiate substitution therapy for opiate dependency. Find the travel option that best suits you. Referrals to this service can be made through the Home Treatment Team. The following link is for South Western Railway services. Find out about the disabled access at this site and plan your visit in advance. Mulberry Ward | AccessAble Requires improvement The external controls for the lift are within 90cm - 110cm from the floor. Get in touch - contact us | NHS Frimley Health Foundation Trust Farnham Road Hospital (Mental Health Unit), Guildford. The following link is for Arriva Bus services. There is step free access throughout the building via lift(s). The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Each report covers findings for one service across multiple locations, Caring for people whose rights are restricted under the Mental Health Act. Surrey GU2 7LX, Its obvious that all of the regular staff try their best with the resources they have. The contrast between the walls and floor is fair. The platform lift accesses a small level change. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . Leatherhead, The wash basin is not placed higher than 74cm (2ft 5in). Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. The ramp/slope is located to the left of the main entrance. the service isn't performing as well as it should and we have told the service how it must improve. The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in). The height of the intercom is 104cm (3ft 5in). The lighting levels at the reception point are varied. There is step free access to the reception point. Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd. There is a lot of agency HCAs which makes it difficult to develop any trust as the regular nurses are rarely free for conversation. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Deputy Lyndon Farnham held political responsibility for the Our Hospital project from 2018 until 2022 and has consistently advocated the single-site Overdale option, which was supported by the previous States Assembly but has since been branded unaffordable by the island's new Government. Mirrors are not placed at a lower level or at an angle for ease of use. Farnham Road, Guildford, Surrey, GU2 7LX GU2 7LX Virgin Care Services Ltd. Farnham Hospital & Centre For Health. The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in). Magnolia Ward, Farnham Road Hospital : Surrey and Borders Partnership I just think that maybe SABP should rethink job roles and work out ways to engage more frequently with patients. Let's make care better together. This venue does not play background music in public areas. Senior Matron: Sima Magama The height of the step(s) is/are between the recommended 15cm and 18cm. Water bowls for assistance dogs are available. Farnham Road Hospital (Mental Health Unit). The BBC is not responsible for the content of external sites. The contrast between the walls and floor is good. Thameslink. There is not a bell to attract attention. i-access, Signs indicating the location of the stairs are clearly visible from the entrance. The nearest toilet is located to the main hospital entrance. Disposal facilities are available in the cubicle. 0300 555 5222, Provided and run by: The width of the accessible toilet door is 75cm (2ft 6in). Registration details. We don't rate every type of service. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. [2] The 60-bed hospital was designed by Edward Ward Lower drawing on the ideas of Florence Nightingale and was opened as the Royal Surrey County Hospital in April 1866. The entrance door(s) does/do contrast visually with its immediate surroundings. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. This acute care hospital has 452 doctors in total, including: American Fork Hospital is rated 4.56 out of 5 by 9 patients, and has 8 written reviews. The following link is for South Western Railway services. Farnham Hospital and Centre For Health opening times There is not a mirror to aid reversing out of the lift. Read about our approach to external linking. The car park does not have a height restriction barrier. Farnham Road Hospital - Farnham Road Entrance | AccessAble Tel: 01737 768333. 0300 555 5222. The floors which are accessible by this lift are 1, 2, 3, 4. Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. Our i-access drug and alcohol service supports people in Surrey who want help with their problematic drug use and/or are highly dependent on alcohol and want to stop drinking. on the right to withdraw consent, can be found in the website's privacy policy. Turn east from North County Blvd (1100 East) on to 90 North. Suspended ratings are being reviewed by us and will be published soon. We are sorry that your experience was not as positive as we would have liked it to be. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. Hospital. Victoria Ward, Farnham Road Hospital : Surrey and Borders Partnership There is pictorial signage on or near the toilet door. The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request. There is/are 5 Blue Badge parking bay(s) within the car park. I think it could of been made more bearable if staff had of appeared more friendly and approachable. Surrey and Borders Partnership NHS Foundation Trust, Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. Bus operators. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. The height of the reception counter is high (110cm+). Surrey and Borders Partnership NHS Foundation Trust, In The floors which are accessible by stairs are 1, 2, 3, 4. Each report covers findings for one service across multiple locations. This accessible toilet is located to the right of the main entrance. The lift does not have a visual floor indicator. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date. Latest reviews for Farnham Road Hospital. The door(s) open(s) away from you (push). The toilet is not for the sole use of disabled people. The height of the toilet seat above floor level is 48cm (1ft 7in). The reception area/desk is clearly visible from the entrance. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. Crowthorne, From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance. [2] The lighting level in the lift is low to moderate. Rowan Ward | AccessAble The floors which are accessible by stairs are LG, 2. The waiting room / area does not have background music playing. Inspection Report published 05 November 2013 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published It is managed by Surrey and Borders Partnership NHS Foundation Trust. By clicking any link on this page you are giving your consent for us to set cookies. The hospital is two-and-a-half miles further on, on the right soon after crossing the Hampshire boundary. The room does not have background music playing. the service is performing well and meeting our expectations. I was late as I got lost and I had, I was only at this hospital for less than 3 days held in a 136 suite. Menu We also accept referrals from GPs, social services, Community Mental Health Recovery Services (CMHRS), non-statutory drug and alcohol services, hospitals, other mental health professionals and probation services. There is ramped/sloped or stepped access at this entrance. The reception point is located in front of the main entrance. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on Wednesday, Surrey Police said. Surrey and Borders Partnership NHS Foundation Trust. There is a dropdown rail on the transfer side. Signs indicating the location of this lift are clearly visible from the entrance. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Tel: 01372 216666. Surrey Police said . There is sufficient space for a wheelchair user to use the waiting area. . on the right to withdraw consent, can be found in the website's privacy policy. View photos. The height of the bell/buzzer is 131cm (4ft 4in). Designed by Edward Lower with advice from Florence Nightingale. The lift is approximately 14m (15yd 11in) from the main entrance. Signs indicating the location of this lift are clearly visible from the entrance. Hasleway Community Centre - Lion Green, Haslemere, GU27 1LD - 01483 450256. She was flown to hospital after the crash, which happened at the junction with Hoghatch Lane. Inadequate On street marked Blue Badge bays are not available. The height of the toilet roll holder is 64cm (2ft 1in). From the North take the Guildford and Godalming Bypass/A3. There is a small lip on the threshold of the entrance, with a height of 1.5cm or below. Language interpreters can be provided on request. Water bowls for assistance dogs are available. i-access, Wingfield Resource Centre, St Anne's Drive, Redhill RH1 1AU Farnham Hospital and Centre For Health opening times Opens in 11 h 23 min Updated on 25/11/2022 Opening Hours Hours set on 19/03/2021 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 15:00 Saturday Closed Sunday Closed Monday 09:00 - 17:00 Upcoming Holidays Valentine's Day 14/02/2023 09:00 - 17:00 This venue does not play background music in public areas. Assistance may be required because there is / are slopes/ramps. Guildford Railway Station, Guildford is 381 meters away, 6 min walk.