And how do you get one set up in your home? >. 2. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. Then press the power button on the back of the Hub. Presumed I was suppose to do the same. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). BT unveils Smart Hub 2 with mesh wireless built in and guarantee of I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. 26-08-2022 Forwarding some ports for Gran Turismo 7 in your router can help with improving them. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. How can I change my BT contact details in My BT? BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. 22h35, on These are specifically sold to operate through the Hub - no connection to the copper wire. The definitive 4K UHD player. Samsung's flagship UHD Blu-ray player BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. I think this tutorial will explain everything. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. No problem, I think it a lot of money for a modem/router anyway. Wireless mode The default mode here is Mode 1. WPA-Auto - if you're having problems connecting older devices. The work to change this especially on Linux is horrendous. Enter your BT hub admin password. Learn about the BT Hub Manager | BT Help - BT.com Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. BT Smart Hub 2 review (Includes Comparison) | Reviews League I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. Thanks again for sharing the results of what must have been a great deal of hard work! It's odd because after a full reset both bands DO have the same BT network name. BT Smart Hub 2 (097683) - BT Business Direct While the size and premise remains much the same as the. Choose Both if your router has that option. But it's all a bit beyond my ken! Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Then prompt your device to connect to the Hub. Mattwilf, smallblueplanet. This topic was automatically closed 21 days after the last reply. How to Open a Port in Your Router for Gran Turismo 7. Find the address bar in your web browser and type in your router's IP address. Opening Ports for Splitgate using Your Router. The default IP address is 192.168.1.254 but you can change that here. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. Things are slightly different for the Smart Hub 2. Click on the Firewall button at the middle of the screen. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. IP address Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Web admin interface of the BT Smart Hub 2 router. Perhaps Im due an update, well see. A Firewall blocks incoming connections by nature. After this procedure I released and renewed my DHCP address by going into a command prompt and typing: From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. 20h31, 15-01-2019 No packaging or docs so don't know anything about it aside from these posts thanks. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Using DECT phones with BT SmartHub2 - Plusnet How do I change my Smart Hub's wireless settings? Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. Yes. Sometimes you need to unblock some of these connections so you can run a game or application. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more So I set the router back to Mode 1 and the Sonos stayed connected and works fine. I can confirm it works OK but it takes a few goes to get the timing right. Some early versions of firmware will not accept special characters in the password. on Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN We think that forwarding a port should be easy. As I said though, there isnt that option or Id have chosen it! away from radiators, window sills or. 0 Ratings . Using Smart Hub 2 as a modem only | BT Business However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. How do I do that? WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. It's free and takes less than a minute to check and compare. DHCP server - edited Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. BT Smart Hub 2 router 'disrupting' home networks - BBC News socket if it's safe to do so and contact our helpdesk. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. Click the Save button at the top of the page to apply these changes when you are completely finished. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. How do I control the time when devices can access the internet on my Smart Hub? So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Black Ops IV ping times can be significantly improved by setting up a port forward. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. Turn everything off. BT started charging for non returned Smarthubs in December 2019 NOT 2018. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. 26-08-2022 Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. These are the two alternatives that I get with my hub. 11h13. Im going to get a hub 6 for the same issues with the rubbish plusnet router. 12:42 PM View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. I only use one, static IP. other electrical equipment that can get hot). Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. 07:25 PM My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Theres no need to worry though, as its a pretty simple process. But you do have the option to leave the bands synchronised. To create an entry, click on the button called Create a new port forwarding rule. on BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. Deactivate the IPV6 DHCP on Smart Hub 2 25-08-2022 From the Hub Manager, click on Advanced Settings, then Wireless. 22h11, on Anyone else seen this problem or better still found a way round it? In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. Channels Your Smart Hub automatically scans for the best wireless channel. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. BT Smart Hub 2 - Connection Issues (April 2021) - Sonos You'll find it in Hub Manager. It should work fine on a JL connetion. Keep area ventilated (i.e. on How to set up BT Smart Hub 2 | Step by step guide | BT Help Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. How to set up your BT Smart Hub - YouTube With BT access controls you can manage how your device accesses the internet during certain times of the day. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. Lets take a look at the legacy BT routers that are still capable of getting you online. Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. Open up whichever internet browser that you are comfortable with. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! But to get back to default settings, I had to do a factory reset! We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. I changed the setting to OFF and the issue was solved. You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. 1 user liked/thanked this post: Draytek routers are often found on eBay. The Home Hub 6 is another name for the BT Smart Hub. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. 9:26 PM Thank You). When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. How do I use BT access controls (Wi-Fi Controls)? | BT Help This way you can seamlessly swap between the two. I believe I rebooted the router after doing this as well. To improve your home internet set-up, you might want to sign up for BT Halo. Designed for use at room temperatures between. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. - edited When the image is approved you will see where I was trying to change it. Do not get discouraged. In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Solved: Business smart hub 2 subnet - BT Business Community 05:37 PM. The micro filter has a broadband socket for the hub and a phone socket for your landline. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. That's why we created Network Utilities. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. Position all parts, including power adapters away from, heat and sun (i.e. Keep device and cables out of young children's reach. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. Works OK like that so no problem, just different. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). Our guide How to Reset a Router can help you with that. - edited The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. 2 users liked/thanked this post: A newbie here. We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. of BT at all times (excluding outright sale equipment). Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. Page 2 You can add and manage these easiest way to get help . The biggest difference between these packages is what speeds you can expect. Find the Port Forwarding section of your router. BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. How do I change the IP address on my BT Smart Hub? | - On This Very Spot BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. 20h41. BT Complete Wi-Fi: Smart Hub 2 and Wi-Fi Disc aims to - Pocket-lint obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. Did you go through this step? Don't try to open your devices or power adapters. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. So what makes BTs routers so great? Log in to your BT Smart Hub 2 router. From theHub Manager, click onAdvanced Settings, thenWireless. as in hospitals. Once your router is up and running, wed suggest you start making it as secure as possible. Don't let poor connections slow you down. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. This will open the Hub Manager, Enter the admin password. If your devices or power adapters appear damaged, stop using them immediately. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. 22h41. You can see it but I only see a yellow triangle. And save settings by pressing "Apply" button. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. It adapts your TV to optimally display UHD content the way it was meant to be . BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. BT Smart Scan technology 1 - Deactivate the DHCP Server on BT Smart Hub 2 Next, connect the mains plug together (it comes in two parts). In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Where can I view the status of my Smart Hub? 08:45 AM. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. Web admin interface of the BT Smart Hub 2 router. How do you - YouTube Keep these instructions safe for future reference. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. 15-01-2019 All rights reserved. The default setting is to merge the two together so you see only one network name. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. How do I change my Smart Hub's wireless settings? The setting procedure for the Smarthub and Smarthub 2 are the same. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. How to exit or disable bridge mode (Business Smart Hub) - BT Broadband Note: If you have changed these numbers in the past, you will need to enter in the those values. As there are a number of BT routers on the market, were going to focus here on the most recent release the Smart Hub 2 and well get onto BTs older routers a bit later on. 03:09 PM. Thanks I think you've just saved me 100! Click on the Hub gateway IP address shown and change the '1' to a '0'. If not, then youll be doing it yourself. You might also want to take a look at this guide to broadband router settings. Issues with British Telecom Smart Hub 2 - Pi-hole Userspace All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. I've just acquired a Hub6/Smarthub from eBay. I don't really want this. Baldrick1. 20h48. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. 15-01-2019 Connect everything else to the R8000. Security type Set the security level for your Hub's wireless connection -. The image below shows an example of this. 2 users liked/thanked this post: Not anymore. Thanks@Baldrick1! BTW, the image you posted won't be public until a mod approves it. Blue means it is ready to go. 25 de dez. de 2022 Ethernet Port Count. 4-1GbE-LAN. 802dot11 OUI Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. How do I create a Port Forwarding rule on my Smart Hub? After setting up a static ip address on your devices you need to login to your router. Summary of Contents for BT Smart Hub 2. BT hubs: what are smart hubs and which one do you have? Make sure that your computer is. Above is an example of what a web browser address bar looks like. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub.