Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. The original advice from the armed forces giving advice to travel at short notice for military service. When it's time to go home, all combo lock deposit refunds are issued quickly. The availability of tickets is subject to change. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Klicka hr fr att kontakta oss. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Has anyone experienced anything similar? Reply from AXS UK. You should receive a confirmation after concluding your transaction. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Violation thereof is grounds for revocation, seizure or cancellation without refund. No forms, no IDs, no complications. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. The truth is that paying for insurance to guard against this is a waste of money. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. If I have Allianz ticket insurance and miss an event, can I get a refund? follow our steps to get a refund from a ticket seller. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. We all hate lines. How do I get my AXS Premium tickets once I complete my purchase? To ticket | Stuff for Sale - Gumtree ADDITIONAL TERMS. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. Allianz | Event ticket protection - Allianz Partners US I can't go to a concert anymore, any tips to ensure i get my money back? Axs Ticket Return Policy - unleashedagility.com Tickets were bought in December 2019 - so I am outside the 120 claims deadline. The site owner may have set restrictions that prevent you from accessing the site. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. A per-order delivery fee may also be assessed, depending on the delivery method. TicketPlan | Ticket Refund Protection Reporting Fraud - AXS Help Center By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Axs Ticket Refund Insurance. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. and now it says "refund pending". For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. Will ticket | Stuff for Sale - Gumtree in the event description page, in pop-up boxes, or in an email). Privacy Policy. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. Ticket Insurance - AXS Help Center A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. I went on live chat to sort out getting refunds for postponed tickets. This tracks your activity using third party cookies. Leave the Archive. If you paid by credit card it may be possible in certain circumstances to. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. Did the same happen to you? . AXS Concert Tickets & Allianz TIcket Insurance : r/Music - reddit AXS | Reviews | Better Business Bureau Profile Holder acknowledges they have no privacy expectation in connection with attendance at the Event. SAFETY AND SECURITY. Please contact the venue directly for a refund. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. We will require vehicle recovery service confirmation and receipts. Please visit our help page or contact customer support for assistance. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. I would like a refund for a cancelled/rescheduled - AXS Help Centre The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. But with Event Ticket Protector, they won't need to worry. Stagecoach Festival 2023 a doctor's note for the illness causing your symptoms. This content may be old or outdated. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. A refund AXS the company right which she bought the tickets sent via an email telling. VIRTUAL (ONLINE) EVENTS. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. NEVER AGAIN! Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. Please note that we are currently unable to process postal documents. Seller fees on the Service may vary. Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets Please make sure to review the terms and conditions that you will find on these third-party sites. Please consult the seller fee information found within our Service. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! TicketPlan cannot be held responsible if incorrect banking details are provided. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . SOLD TICKETS VIA AXS MoneySavingExpert Forum Click on the relevent section for more information. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Online applications are received immediately and are our preferred method of submission. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Peter Kay tickets --. Request ID: 7a29b9b3cc1be708. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Refund policies may vary depending on promoter, venue, state or local laws. OH MY FUCKING GOD! You will be entitled to a refund unless otherwise notified directly by your point of purchase. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Travel insurance: which policies have the best covid cover? You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Problem is I cant attend the event anymore :( so I cant get a refund. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. Terms, conditions, and exclusions apply. If the event is rescheduled, we'll advise what options are available to you. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. BUY THE PERFECT TICKETS Front row or on the aisle? Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . I purchased my tickets with my AMEX can I make a claim with them and get my money back? User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. You should base your purchase decision solely on the information provided. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Date on which medical attention was first sought for illness/injury? According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Please note that orders are processed only after a billing address and other billing information has been verified. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. Below you'll find an important update on COVID-19 and your events. Ticketplan's terms can be found on the Ticketplan website. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Official Tickets and Your Source for Live Entertainment | AXS.com
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