It the same as beating a dead horse and expecting it to get up and run. Thank you, you have successfully subscribed to our newsletter! Initially, they said yes but every other contact since has been no. No extra fee for online check-in. Concourse A is designed with a full-service customs facility for larger jets. TVs dont work. ", "Every time my flight is always late and I usually have my family with me. ", "really love the seats the crew was awesome! Obviously, I like the newer planes and hope that the fleet will eventually be replaced entirely. New Low Deposit Policy. We cudnt hear most of it.. Flight was fast and we were home before we knew it. My suggestions to improve customer satisfaction based on my experience would include the following 1. But it arrived quickly. My over 50 ears cant make it out. The airport is owned and operated by the Peninsula Airport Commission, a political subdivision of the Commonwealth of Virginia. National Airlines arrived at PHF in 1955 and by 1964 was operating all of its flights from the airport with Lockheed L-188 Electra turboprops with service to Washington DC National Airport, New York JFK Airport, New York Newark Airport, Baltimore, Philadelphia and nearby Norfolk. I'm honestly shocked that you use them considering your a creditable company. More information on, At the airport using self-service kiosks in many airports, Passenger names as it appears in your reservation, 45 minutes before your departure for domestic flights, 60 minutes before your departure for international flights. My Boarding Pass | Frontier Airlines The problem is Funjet did not offer any (ta && ta.queueForLoad ? No posts of extra snacks while waiting, or compensation or explanation of what caused the delay. All passengers are required to have the proper documentation to leave, enter and re-enter the country. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. Intercom messages sounded like an annoyed demand because we were bad passengers not an announcement simply alerting us of the seatbelt sign being turned on again", "Made it to my destination 2 hours later. For information on how to locate your confirmation code visit our confirmation code instructions page. No complaints. Or will it be a problem? **** WARNING. Both are around 25 mi from the grounds of Mount Vernon. powered by PRATT & WHITNEY GTF TM ENGINES. Frontier remains committed to ensuring that the Sky is for Everyone. Sign up to receive our free weekly newsletter. ", "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany! Crew was not nice. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. The audio over the PA system was difficult to decipher much of the time. I guess we just show up 2 1/2 hours prior to departure and check-in there? ", "Flight was delayed by almost an hour Because all flights were delayed, the waiting area was crowded. Avelo Airlines lands in Newport News-Williamsburg with nonstop routes to Orlando and Fort Lauderdale until April 16. learn More > Search Flights > Airport Parking | Park Like a Pro. That's why all of the overhead bins were empty on a sold out flight. Funjet Vacations | Better Business Bureau Profile - BBB: Start with Learn More A frustrating experience. Staff isnt friendly", "Crew was stellar and everyone else too! Why would I pay for travel insurance just to receive a credit, that makes zero sense. Be the first one to find this review helpful. Frontier Airlines began nonstop service from Newport News in 2010 as the airport was finishing a $23 million renovation. Tried to call the 800# the day before and was on hold for 45 mins when I gave up. You must have your printed boarding pass in hand and have any baggage checked in by the following cutoff times: These times arevery importantif you want to make your flight. Based on KAYAK flight searches, the most popular destination is Norfolk (41% of total searches to Virginia). ", "Easy and painless. Not to exceed 62 linear inches (L+W+D) or weigh more than 40 lbs. I contacted Funjet to assist me with this and to sum it up in a few words, they basically told me to take it up with the agent and that they werent going to help. No real disappointments! Did not have to check my carry-on bag either! ", "Despite getting no updates, our flight itinerary was changed from a 3.30pm flight to a 9.20pm flight. Remember, your gate assignment and departure time could change due to operational requirements. Not to exceed 62 linear inches (L+W+D) or weigh more than 40 lbs. In 1999, AirTran was serving the airport with four daily nonstop flights from Atlanta operated with McDonnell Douglas DC-9-30 jets. Crew was nice but not very talkative", "The crew was very nice and professional. ", "Friendly polite crew, good takeoff and landing, little turbulence. The seats are so narrow that I had a very uncomfortable flight, and I am a "normal size". ", "Better meal options but I believe it was limited because the flight was so short. ", "Comfortable seats and legroom Flight arrived early. A new air traffic control tower was completed in July 2007, replacing the 1951 tower. Funjet did not give me my flight reservation number and when I called them to ask about seating they said I would check-in the day of flight and get seating assignments there. That success was repeated in 1986.[17]. ", "Delays. Pilot kept stating he thought it would be resolved in 15-20 minute. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC. That flight was delayed. The White House is about 26 miles from the airport in a rental car (33m). Vacation planning assistance is available from 9AM to 12AM EST. Smooth flight. The temperature remained the same, seatmates were also complaining. Evidently the issue was that we booked via a 3rd party off the kayak site and not directly with British airways. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58322609', '');}, 'log_autolink_impression');flight, only through funjet for entire vacation. Grumpy flight attendant. My only consolation was that the middle seat was empty. ", "I love that they fly out of smaller airports. 3. Would be nice to get something complimentary for all the wasted time. To reach the Martinsville Speedway, you can book a flight to Richmond, then drive the distance (3h 6m) or book a commercial flight to Roanoke. Ran out of snacks and beverage service. After not receiving a credit I called Southwest Airlines and was told I should receive a credit from FUNJET. Is it possible to shut the screen off if you dont want to use It? Cheap Flights to Virginia from $39 - KAYAK ", "Amazed with the attentiveness and comfort on the plane. ", "I was blockaded from access to the bathroom(s). Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. ", "This A320 aircraft departed LGA with the first class toilet inoperative. Its location on this page may change next time you visit. ;)", "Friendly staff and crew. Funjet Vacations | Complaints | Better Business Bureau Profile 15 minutes before departure you may lose your spots on the plane. more, You seem to have JavaScript disabled. It was packed and not everyone had masks. You cannot trust them and they will say anything to try to unfairly keep your money. I bought my ticket from this agent I so called (friend). I tried Twitter and that took over 46 mins, to FINALLY learn its common with Sun Country to leave some seats open to be assigned at the gate and it DIDNT mean the flight was overbooked after all. So far every flight taken by JetBlue this year has been late. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare. Flight was on-time. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. ", "The entertainment screen was distracting. ", "Professional, friendly, always on-time or earl, nothing lost ever.. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them. My only on time flight this year has been with Delta. In 2019, the airport handled about 431,077 passengers. The next most popular destinations are Richmond (37%) and Charlottesville (9%). Thanks so much! Copyright 2022 Consumers Unified LLC. Getting used to this on most airlines these days. Rick Aviation continues to operate inside the original passenger terminal, sharing space with Denbigh High School's Aviation Academy (serving over 350 high school students). However, on January 6, 2015, Frontier Airlines withdrew all services from Newport News.[25]. Have to pay $45 for a carry-on bag. Very irresponsible of the crew and members, which werent working on the flight", "Three hour wait on plane due to maintenance issue. Funjet has been in the vacation business a long time. Almost missed me next flight. I do believe they are the new Spirit Airlines in disguise. Home - Newport News - Williamsburg Airport The airport launched an expansion effort in the early 21st century. Allegiant Airlines also began jet service to the airport with flights to Orlando Sanford Airport but then ceased serving the airport by 2012. I talked to a very rude Funjet customer service agent and was told they do not honor the airlines cancelation policy and I was out of luck since I booked through them. New director faces old airport challenge Daily Press Jan.20,1984, Work begins on airport industrial park Daily Press March 15, 1985. If no one else can do it prior either, you have good chances. ", "Waited an hour for luggage to be loaded onto planes e.", "It's hard to estimate, but I was sad you ran out of hot sandwiches. ", "Flight and service were fine. ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. Funjet Vacations | Resorts Packages to Mexico, Caribbean & More Vacation Packages Built for Fun 1 Room, 2 Adults This Week's Featured Vacations Save Now, Travel Anytime Secure savings up to 70% off, plus up to $200 promo code savings on vacation packages to Mexico, the Caribbean, Central America, and Hawaii. For help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST. Newport News/Williamsburg International Airport (IATA: PHF, ICAO: KPHF, FAA LID: PHF) is in Newport News, Virginia, United States, and serves the Hampton Roads area along with Norfolk International Airport in Norfolk. Deposits on AeroMexico, American Airlines, Alaska Airlines, Copa Airlines, Delta Air Lines, Sun Country Airlines, United Airlines and Bahamas Air are now as low as $250 per person on bulk fares to Mexico, Caribbean, or Central America with Apple Vacations, Funjet . If you need some extra help with the check-in process, our customer service agents are always available to help you with traditional counter check-in, available in all airports. Please be at the gate and ready to board no later than 30 minutes before departure. I had to use them to book travel arrangements for my friend's wedding near Cancun, Mexico. Power supply didnt work at seats. ", "On time service, decent plane with good crew", "Provide entertainment on board. ", "This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. Especially for just two and two together. Until the 1990s, part of the original terminal building was named the Flight Services Building and was home to the local office of the National Weather Service (NWS). ", "Because our first flight was delayed so much, we missed our connecting flight and our rebooked connecting flight (made while on the phone while waiting for several hours on the tarmac) and didn't make it to our final destination until the morning of 6/23 (first flight was 6/21 and was supposed to arrive morning of 6/22). When I tried to eat my salad my head bumped into the seat in front of me. Greeted us, helps us and made the initial part of the trip so easy! ", "Increased cost of luggage, snacks , and perhaps a little more info about the flight delay", "Our flight said on time until five minutes before we were suppose to take off, when they made an announcement we would be two hours delayed and the screen hadnt updated When we finally got in the seats were broken - some did not recline and the tv controls were busted and TVs did not turn off. ", "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together. that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation.. we could not switch seats during flight", "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. Thanks, Jet Blue. In January 2014, Concourse A began to add a Federal Inspection Station and fully implement a U.S. Customs processing facility. Get your preference of stretch, aisle or window, Choose to sit near the front, bathroom, or exit. Turns out that having travel insurance really does you no good. a sandwich might of been better than that disgusting hot food. By registering with Funjet Vacations, you will receive weekly e-mails that will keep you updated on new specials and hot deals. Vacation planning assistance is available from 9AM to 12AM EST. Then when finally boarded, sat at the gate much longer due to no push back crew. Take advantage of low pricing and in-flight perks on these exclusive flights, operated by quality carriers like Allegiant Air, Frontier Airlines, Sun Country Airlines, Swift Air, Viva Aerobus and Volaris. I love the small airports, no lines , easy parking! In late 1978, Piedmont was operating Boeing 737-200 jets nonstop to New York JFK Airport, one stop Boeing 737-200 jets to New York LaGuardia Airport via Norfolk, and also nonstop NAMC YS-11 turboprops to Washington National Airport but was no longer serving the airport by the fall of 1979. If you are not at the gate by this time, your reservation may be cancelled and you may lose your seats on the plane. Then they took forever once they started. Is there an option to prepay for seats? The crew was better some times than others but I usually travel at night and try to get some sleep. Horrible experience. ", "A little cramped but not terrible. Frontier refunded our money to them and they wont pay us back. 1-888-558-6654 Frequently Asked Questions You can call us any day of the week! Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight. ", "Let's start with getting on the airplane was like herding sheep.. Latam also tried to blame AA when they lost my bags on the way there. ", "Everything especially the snacks and in flight entertainment. ", "Said it was a radio problem, but we were delayed, told we were leaving, delayed, de-planed, changed planes and finally got in nearly four hour late. No free snack. Newport NewsWilliamsburg is the first airport in the nation to undergo a sustainability project, to incorporate green technology in every facet of operations. An agreement was reached with the US War Asset Administration in 1947 to transfer 924 acres (3.7km2) of the former Camp Patrick Henry, a World War II US Army base, to the PAC as the site for the new airport. See Prices. When I checked online they have nothing but bad reviews. I have been lied to over and over again from this company. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. This is absolutely unreasonable and inexcusable made even worse that we had already had a very long journey from Milan to JFK with two small children. Delta, American Airlines and WestJet have waived their change and cancellation fees on flights to Virginia. Updated on 10/13/2022: American Airlines refunded Funjet for a trip we had scheduled to Destin in Sept but my husband had a heart attack with major complications and cannot travel per his dr. She sent a letter to American who refunded funjet in full but they still refuse to refund me even after I sent THEM the Dr's letter. She gave me the runaround for weeks and not helping me getting my money backso got tired and went to my bank and file for dispute which Ive should have in the beginningMy $2,500 was refunded within 10 mins for being a long time customerThank you US BankPlease you guys. I can imagine how uncomfortable larger people were. Now we may use kayak to see all the options but I cant booking directly with kayak anymore after this complete disaster. The airport was originally named Patrick Henry Airport, its code PHF representing Patrick Henry Field. Included with purchase of the WORKS!. Bag Options | Frontier Airlines Delta, American Airlines & WestJet fly the most frequently from the United States to Virginia. Funjet /Apple Frontier airlines?? - Yucatan Peninsula Forum Must fit underneath seat or in overhead bin. Additionally, in 2011 Tidewater Flight Center opened a second location at the airport, providing flight instruction from the original terminal building. ". If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. ", "The cleanliness of the seat and tray area. Concourse A opened in May 2010 as the airport's second concourse. "Airport gets a face-lift. Staff was courteous and the food was fine. Take Advantage of Gateway Exchange Having trouble finding Exclusive Nonstop Vacation Flights from your preferred departure ariport? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Even if we beg them as we were going to Paris to spend Xmas with our family. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. *Please note: If you have reached this page from a travel agency's web site, you will not receive promotional e-mails directly from Funjet Vacations. We cannot remove clothing when hot but can add clothing or blankets when cold. If you provided an email address at the time of booking, you should have received a confirmation email shortly after booking. Kindness goes a long way. It's discrimination and it's not okay. ", "I didn't go with AA, I was rebooked with Jet blue but AA would have been just fine", "LATAM had a 12 hour delay which caused me to miss two flights. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58300150', '');}, 'log_autolink_impression');flight check in, but not a big deal since they are good travelers. Unfortunately this was after landing from Milan at 1.30 with two small children so we had already had a very long day. Restroom was dirty. ", "Everything is extra, even water or soda. Very uncomfortable seats, hot air little ac, very poor experience with Jet Blue. because of this the flight felt longer. Good thing you can bring your own. The flight was suppose to leave 9:00pm.. we didn't leave til 9:40.. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Search Virginia flights on KAYAK. Polite staff, great flight. The most popular route is New York - Richmond with an average flight time of 1h 27m. Seats, luggage and small snacks. They have closed my claim. Report inappropriate content Calmjohn Leavenworth, Kansas Destination Expert for Riviera Nayarit, Nuevo Vallarta Level Contributor 4,793 posts 260 reviews 611 helpful votes 4. shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Funjet Vacations. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. I won a $50 Delta gift certificate! At the time, the Commission members represented the cities of Newport News, Hampton, and Williamsburg, as well as James City County and York County. On March 9, 2012, PHF's longtime largest airline AirTran Airways ceased operations at the airport due to their merger with Southwest Airlines (which was already serving nearby Norfolk International Airport). We have followed up with our team! When are guys going and are you flying out of STL or Kansas City? Unsubscribe easily. They have all washed their hands of me and have closed the tickets and claims. In 2009, more parking lots were completed to handle increased rental car fleets; parking capacity was estimated at 3,000 vehicles. Terrific crew. Also sharing the original terminal building is a local squadron of the Civil Air Patrol, which maintains several CAP airplanes at the airport. I've always flown SW and did online check-in 24 hrs prior to get seating status (A,B,C). It seems that checking on that stuff was not part of their routine. I enjoyed the food options! Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel, Best round-trip prices found by our users on KAYAK in the last 72 hours. For a tropical family escape, the West Indies is always a fan favorite. Abdi.!! On a flight that long the seats shouldnt be that close in proximity nor should larger passengers be allowed to sit in seats too small for their body type. There were no compensation of the inconvenience it cause the customers. United Express operated code sharing flights on behalf of United from the late 1980s through the 1990s with British Aerospace BAe Jetstream 31 and Embraer EMB-120 Brasilia turboprops with nonstop service from the United hub located at Washington DC Dulles Airport. It wasn't obvious but as someone who works in the service industry I could tell he was being short with people and could have provided a much better experience if he wanted to be there. ", "The cabin crew were absolutely outstanding. Sorry! ", "The seating is terrible. Staff was nice and accommodating. ", "The crew needs to remember that we are all watching and listening to them hoot and holler with themselves. The package included a direct chartered flight on Viva Aerobus. Landing was incredibly harsh. Save your time, money, and energy and DO NOT book with them. ", "Food isn't good. If you are traveling asanElitelevel member of FRONTIERMiles, we invite you to look for the priority check-in lane. This means going the extra mile in all that we do to ensure your well-being. If you haven't already purchased a seat, we recommend you choose one at check-in. ", "Left on time, arrived early, the service and the food was great. [3] Allegheny Airlines (later renamed USAir) arrived in 1966. I've been flying on jetblue frequently lately and that's my only issue. Please dont use this company!!!! Enjoy reading our tips and recommendations. Please whatever you do, do not book with FunJet!! the connections can be offered in a much better and time efficient way but they were not. Flight arrive earlier than expect. ", "Lots of hassles at NY airport. ", "I am beyond stunned that our flight itinerary was changed from 3.30pm to 9.20pm with no notification. I managed to transfer my credit to the bride to help pay for her reservation because I am not going to be able to use my credit within the next year. Member Profile | Frontier Airlines They assisted with filling out claim forms and took the name of our resort and a phone number. ", "Was surprised to see 0 social distancing in the plane. I have filed a complaint with the BBB, FTC, and AG and am hoping someone can actually do something to help me. ", "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service.", "See Below.. Inflight WiFi Entertainment Options", "Flight was delayed hour due to missing crew. I was never able to get the WiFi to work. It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. ", "The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes. ", "The lady at arrivals remembered me and my infant daughter. ", "Arrived 1 hour and 10 min before take off and American Airlines didnt let us check in. Was smooth flight in terms of turbulence. ", "They started to charge for carry on bags", "Im not sure why an airline, in 2017, doesnt have WiFi available during the flight. the plane was delayed for a repair and we had to sit on the plane for two hours before we took off. Delta inflight app worked well for entertainment. Get To Know Us. They should not be allowed to do business, as they are an unfair and shady company that is a total scam!! Explanation of Fare Classes & Benefits on Frontier Airlines - Travel Codex ", "I felt very motion sick and was flying by myself, the flight attendants comforted me and made sure I was taken care of properly. On this Wikipedia the language links are at the top of the page across from the article title. Youcan skip the ticket counter line altogether and go straight to the security check if you checked-in online and printed your boarding pass! I didnt want to bother anyone to ask how to shut it off so I just put up with it. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58300338', '');}, 'log_autolink_impression');flight reservation numbers for us so I cannot prepay for seats. As passengers, I know we are not in charge of when the plane will arrive and when we can boardthat's obvious. We value your privacy. Then at one point the delay changed to 3 hours. I went on Booking.com and found the price much cheaper and then I called the hotel to confirm. 8 years ago Save I would arrive at least 3 hours prior if you want seats together. Steal of a Deal | Funjet Vacations Be sure to check-in online so you can get: You're on the fast track! I was in the middle seat between two large men breathing down on me while they slept. Delta has announced no plans to restore the flights. Spent the night in JFK. I was only allowed to transfer the credit due to a one time exception because I gave them a bad review on social media. If it's your job to pen a plane door, I would think it's reasonable you do it in the rain sometimes. Frontier is the official nonstop flights for Funjet, Apple and Cheapcaribbean. Then up to the passengers on board whether or not they want to get out of the plane when it's raining. ", "They charged for everything! My experience with Funjet (specifically Delray Beach, FL) is horrible. The plane was late and they didn't provide an ETAon both flights. Once past boarding, everything was great ! ", "This flight itself was great overall. All Rights Reserved. ", "They need to raise the temp on these planes. ", "Very poor communication with multiple delays. Improve seating in the waiting areas near all Delta gates. ", "Got a TSA Pre Check stamp on my ticket to start, flight was on time and the crew was professional and very accommodating. Find cheap fares from St. Louis, MO (STL) to Cancun, MX (CUN) with Frontier Airlines. We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. they should of let us off the plane during this time. ", "Smooth flight with great service. Great curbside service to quickly check our bags. Frontier charter through Funjet-seating for family? - Tripadvisor I had very little room left for me. Not accommodating or caring at ALL.