Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. We handle a wide variety of cargo. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Free time: Working Days Empty container return locations | Kuehne+Nagel *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Empty Return Announcement | Evergreen Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. (10 containers per search) Reset. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. You can provide your consent by clicking Accept All. Announcements. You should be receiving a notice. eContainer - CMA CGM In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Shop our 'Positively Playful' collections! Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Activity location codes for demurrage and detention, Submission of release request instructions. Prevents unauthorised use of login credentials or access of system. Return Policy | Evergreen Subsequent changes to the information will be captured the following day. COSCO: (866) 502-6726, 614 Terminal Way, Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Empty Receiving - Fenix Marine Services Don't miss out on sales, new arrivals and more. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. If you have not, or just want to be sure, you can search the list we . Returns | Evergreen Maersk empty return appointed depot - update | Maersk With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Do not park on SR 509. Weve had a problem submitting your entries, please try again or check back later. To ensure appointment availability, it is encouraged to place appointments daily by noon. Finding solutions and creating opportunities is the name of the game. Please enter your Evergreen account number and zip code to activate your online account below. Evergreen Office/Agents List - Evergreen Shipping Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Each appointment therefore is valid for two hours when including grace periods. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. width: 20%; OOCL Lite provide real time sailing schedule search, cargo tracking, shipment For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Empty container return locations Use the below overview to determine where to return empty containers in Canada. deliveries. Port of Oakland U.S. Department of Commerce By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Depot Information | Evergreen For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Free Flow/Peel Pile Requirements Reefer container with IMO follows Reefer. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. This cookie is used as a unique identifier to track viewing of videos. Email Address. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Accepting Evergreen, COSCO, CMA, APL & OOCL. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Ends on the day that the empty container is gated-in at the agreed port or terminal. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions At CY Rail Facilities working days are defined as Monday through Saturday. MyEvergreen font-size: 15px; Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Welcome to Evergreen Shipping Agency (America) Corp. Homepage Pierce County Terminal (PCT) Update - Port of Tacoma Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Enter your email address and Password below. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. These days will be countable days within the free time period for demurrage and detention. Evergreen Shipping Agency (America) Corp. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Gate Opening Hours If your item is defective, you have one year from the date of purchase to return it. Where do I return my empty container? Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Expiry Date: Until further notice Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. text-transform: uppercase; display: flex; We are a leading container gateway in the United States. Need a custom quote or want to discuss your options. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Port Everglades - first 7:00 AM following vessel departure Limited same day appointments will be available for certain transactions. It . Disputes must be submitted to Maersk within 30 days of the invoice date. voyage, detailed container specification enquiry, carbon calculator, and flex: 1; Dept. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Our team is here to help deliver best-in-class service to our customers. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Look up rates for new shipments and inland tariffs. Refunds are in the Please enter container or booking IDs (Maximum 50 Entries). ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Terms & Conditions, PierPASS Holiday Schedule Please login or create an account to access online services.